Even better, our food trays, lids, and portion cups are all certified compostable. Just toss them in the trash and they’ll return to nature.

The meal sleeves, user guide, boxes, and insulation are all curbside recyclable. To dispose of the ice packs just cut the product open, throw the gel away (biodegradable over time), rinse the plastic, and recycle it. The ice packs are also reusable...

Yes, all of the packaging will do fine in the freezer. If you do go this route, freeze immediately (to lock in freshness) and try to enjoy within a month.

Only the fiber trays are safe to heat (up to 375 degrees in the oven). Remove the cardboard meal sleeve, the lid, and any plastic portion cups before heating.

Please transfer your food to the fridge by the end of the day (midnight) on your delivery day. We can only ensure that the food will be kept at proper cold storage temperatures until then.

If we’re making a delivery to you and we see any of your used boxes, we’ll take them with us. We’re happy to manage the disposal for you.

Our salads are ready to consume right out of the fridge, but most items need to be reheated. For items that need to be reheated, we recommend the following:

1. Preheat the oven to 375 degrees.


2. Remove the cardboard sleeve, the lid, and any plastic portion cups before heating.
   Note: The portion cups contain meal complements to be added after heating.


3. Adult & family meals heat for 17 mins, kids meals for 13 mins.
   Note: For safety reasons, please make sure that the food containers are more than
   2 inches away from any exposed heating elements in the oven.


4. Carefully remove the meals from the oven and enjoy!
   Note: We like the oven for best quality, but if you’re in a pinch, the microwave will work
   just fine. No lids or portion cups in the microwave either.

For maximum convenience you can eat right out of the fiber food containers. This is quick, clean, and easy. To take it up a notch, plate the food and enjoy.

Our ingredients are sourced from the highest quality local farms and ranches. For example, we partner with Live Earth Farm (Watsonville) for some of our produce. We’re dedicated to responsible food sourcing and transparency, so expect more in the future as we build our network and share more about our partnerships on our website.

We use organic ingredients when possible, but being organic is just one of many characteristics we use to evaluate the ingredients that we buy. We believe that food should be minimally processed in order to maintain nutrients and quality, so we prioritize local purveyors who use responsible and sustainable practices when we select our sourcing partners. Please note that we take special care to use organic ingredients with our kids meals and this is called out on our labels.

The FDA suggests a 3-5 day shelf-life for most prepared foods stored in a refrigerated environment (41 degrees Fahrenheit or lower). In order to guarantee the highest standards of quality and freshness, we recommend enjoying your food within 3 days of pick up. All of our food has a ‘best by’ date printed on the label.

$3.95 per order.

With the exception of a few zip codes, we’re currently delivering throughout the Peninsula and South Bay Area.

On our website, there’s a place to enter your zip code to check if delivery is available. When you’re in the app, you’ll be able to verify availability when creating your delivery address.

There’s a “notes” field for every delivery address that you create. Please use this to convey any special information that will enable delivery.

Our usernames are emails. If you forget the email that you used to create your account, send us a note at support@shorebox.com and we’ll do our best to help you identify the proper email associated with your account.

If you forget your password, visit the login page in our app. There’s a link to reset your password.

Visit the 'my account' section of the app. There you can edit the name, email, and password associated with your account.

Email us at support@shorebox.com and we’ll help you get it working again.

We accept all major credit and debit cards through a simple checkout experience in our app. We partnered with Stripe in order to offer the most simple and secure payments solution to our customers. Because of our partnership, no sensitive payment data hits our servers. Visit Stripe.com to learn more.

Visit the 'my account → payment' section of the app. There you can add or delete payment options. You can also manage your payment options during checkout by tapping the default payment option and then selecting the changes that you’d like to implement.

When your order is delivered.

Email us at support@shorebox.com, and someone will reach out to help right away!